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FAQ

FAQ – A List of Frequently Asked Questions

If you have more questions about us please do not hesitate to contact us!

What is the average delivery time?

We offer free express shipping with DHL Express, and the average time is 6-9 business days.


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Will I receive certifications of my fur’s quality?

Of course, your fur will have attached all the necessary labels that indicate the quality and origin of the skins on the lining.


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What is the quality of your material?

Since 1990 we work only with the highest fur quality with skins from cerified fur farms from Russia, Northern Europe and Nort America.


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What are the available payment methods?

We accept various payment methods. All debit or credit cards are accepted, 100% secure. Check out with PayPal. Apple Pay and Google Pay is also accepted for a more secure and fast check out. Upon request, we also accept payment via bank tranfer


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Can you produce & create my own design?

Of course, you can use your imagination and create your unique design, share it with us and we will make it happen


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Can I place a custom order, based on my body type?

Of course, our production line has a specialisation in the design and creation of custom order patterns


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How many days does it take to produce a product?

We need:

4 – 6 business days for mink fur and swakara fur garments,

5 – 7 business days for fox fur, sable fur, marten fur and chinchilla fur garments,

6 – 8 business days for garments from our men’s fur collection


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Are your products made from natural furs?

Our products are made with 100% natural furs, from certified fur farms around the world


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In which country you are based?

We are based in Kastoria, Greece.

Our exact address of our store is:

Ethnikis Antistaseos 75, Dispilio 52057
Kastoria, Greece


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